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Degraded experience for Atlassian Intelligence features

Oct 20, 00:34 EDTResolved - Between 23:51 19th Oct, 2023 UTC to 03:30 20th Oct, 2023 UTC, we experienced a service degradation of Atlassian Intelligence capabilities in Confluence, Jira Service...

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Atlassian Intelligence functionally completely down

Nov 8, 10:46 ESTResolved - Between 13:40 UTC to 15:30 UTC, we experienced an outage in all Atlassian Intelligence features for Confluence, Jira Service Management, Jira Software, Trello, Atlassian...

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Trello is down

Nov 10, 11:19 ESTResolved - We want to let you know that the changes we made on our side fixed all the connection issues our users were experiencing with Trello, and all services are functional right...

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Degraded experience for some of Trello's users

Nov 16, 18:58 ESTResolved - This incident has been resolved. If you're still seeing issues, please reach out at https://trello.com/contact/Nov 16, 18:32 ESTMonitoring - Our Engineers have rolled out a...

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Forge Function Invocations outage impacting Smartlinks

Nov 28, 22:00 ESTResolved - Forge Invocations had an 8 minute outage between 2023-11-29 03:05:13 UTC to 2023-11-29 03:13:27 UTC resulting in Smart Links failing. This service has recovered post this...

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Trello is unavailable

Nov 30, 12:37 ESTResolved - The fix we released was successful, and all the issues our users were experiencing with Trello have been resolved. Thank you for your patience and understanding!Nov 30,...

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Egress connectivity timing out

Dec 4, 12:15 ESTResolved - The systems are stable after the fix and monitoring for a specified durationDec 4, 11:59 ESTMonitoring - The issue was identified and a fix implemented. We are monitoring...

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Intermittent issues viewing and loading attachments

Dec 7, 14:20 ESTResolved - This incident has been resolved.Dec 6, 16:36 ESTMonitoring - A fix has been implement and we are monitoring the results.Dec 6, 15:45 ESTInvestigating - Some users may see...

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Billing Systems Maintenance

Feb 7, 01:14 ESTCompleted - The scheduled maintenance on the Trello Billing system is complete. Thank you for your patience.Feb 6, 23:40 ESTUpdate - The maintenance is still in progress and taking...

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Trello is slow or unavailable

Feb 13, 06:46 ESTResolved - Trello is now available. Thank you for your patience.Feb 13, 06:40 ESTMonitoring - We've identified an issue that was causing slowness in Trello and put a fix in place....

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Service Disruptions Affecting Atlassian Products

Feb 14, 18:32 ESTResolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira...

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Investigating new product purchasing

Feb 28, 21:53 ESTResolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been...

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Some paginated queries in Forge hosted storage kept repeating the last page

Mar 25, 23:17 EDTResolved - We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating the last page. The incident was detected by our internal...

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Admin Portal Feature Access Issue

Apr 3, 06:23 EDTResolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating...

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Managing workspace members is failing for some workspace administrators

Apr 9, 16:02 EDTResolved - A fix has been deployed. Thank you for your patience.Apr 9, 14:16 EDTIdentified - We have identified the root cause and are working towards releasing a fix.Apr 9, 13:24...

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Card Repeater Power-Up failing to repeat

May 23, 19:06 EDTResolved - Our engineering team has resolved this issue, and the Card Repeater Power-Up is working again. Cards that missed their scheduled repeat will run at their next scheduled...

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Error responses across multiple Cloud products

Jun 3, 20:31 EDTResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.Jun 3, 19:11...

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Intermittent error accessing content

Jun 20, 22:47 EDTResolved - Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has...

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Issues with the Jira powerup

Jun 27, 04:35 EDTResolved - The issues with the Jira powerup have been resolved!Jun 27, 03:57 EDTIdentified - Users of the Jira powerup for Trello may be experiencing errors when installing and using...

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Some products are hard down

Jul 3, 20:42 EDTResolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Trello. The issue has been resolved and the service is operating normally.Jul 3, 17:45...

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Some users may experience delays in receiving email notifications

Jul 10, 04:54 EDTResolved - Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service...

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Issue with search and moving cards for some users

Jul 25, 16:27 EDTResolved - We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.Jul 25, 16:00...

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Users are experiencing reCaptcha errors while signing up

Sep 11, 23:28 EDTResolved - This issue has been resolved.Sep 11, 22:40 EDTMonitoring - We have identified the root cause and the issue appears to be resolved.Sep 11, 22:08 EDTInvestigating - Users...

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Email to Board feature isn't working as expected for some customers

Sep 25, 17:32 EDTResolved - On September 25th, we identified a temporary outage with the Email-to-Board feature. The affected feature is now back online, and no further impact has been observed.Sep 25,...

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Large boards are demonstrating a bad performance

Oct 14, 17:12 EDTUpdate - We are continuing to investigate issues with some large boards that are experiencing poor performance when loading them and opening cards, and will provide updates as we learn...

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